To allow us to resolve your request as quickly as possible, we’ve implemented a quick & simple returns process online. Follow the steps below to process your return.
NB! Before contacting us, please read through our refund policy.
To start your return, please contact us.
Our team will review your request within 1-2 business days and get back to you.
If approved, we will send you a prepaid return label that you can use to return your order.
Print your return label and attach it to the outside of your shipment.
Done! Your return is now ready to be taken to your chosen USPS drop-off point.
Please declare the value of the shipment at $60-$80, otherwise you might be required to pay the tax associated with import/export.
All items must be in the original packaged condition for us to accept your return.If your order is returned to us without all of the original packaging, your exchange or refund will not be processed.
We are NOT responsible for returns that are lost during transit. We will not compensate your return if it does not reach us.
We do not cover shipping fees for any returns.
We only accept returns shipped by USPS. Please send us the tracking number as soon as possible so our team can locate your shipment as soon as possible.